Privacy Policy

1. Scope

This Policy explains how Stratos collects, uses, and shares information about visitors and clients of our website and services, including our done-for-you content production, strategy, cloning, scripting, and editing.

2. Data We Collect

  • Contact & Account Data: name, email, social handles, company, plan selection, billing info (via payment processors).
  • Content & Project Data: scripts, footage, brand assets, briefs, comments, approvals, platform access tokens (as needed).
  • Communications: Slack/Email/Calendly messages, support requests, meeting notes.
  • Usage & Device Data: pages viewed, approximate location, IP, device/browser type, via cookies/analytics.
  • AI Cloning Inputs (optional): voice, image, or likeness samples you provide when you opt into cloning features.

3. How We Use Data (Purposes & Legal Bases)

  • Provide Services: produce and deliver content, manage revisions, and operate our pipeline (contract necessity).
  • Communicate: project updates, scheduling, support (contract necessity/legitimate interests).
  • Personalize & Improve: QA, workflow optimization, product development (legitimate interests).
  • Payments & Billing: subscription processing (contract necessity/legal obligation).
  • Compliance & Safety: prevent misuse, enforce terms, comply with legal requests (legal obligation/legitimate interests).
  • AI Cloning: generate approved outputs using your authorized likeness (consent).

4. Sharing & Processors

We share data with trusted processors solely to operate the service: hosting, storage, analytics, communications (e.g., Slack/Email), scheduling (e.g., Calendly), payment processing, and editing/production tools (including AI models). These vendors process data under contractual safeguards and only per our instructions. We may disclose data if required by law or to protect rights and safety.

5. Cookies & Analytics

We use cookies and similar technologies for core functionality, preferences, and analytics. You can control cookies via your browser settings. Some features may not function properly without certain cookies.

6. Data Retention

We retain data for as long as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements. Project files may be archived for a reasonable period to support revisions and record-keeping; you may request deletion subject to exceptions.

7. Security

We implement administrative, technical, and physical measures appropriate to the nature of the data. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

8. International Transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for international transfers (e.g., standard contractual clauses).

9. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your data, object to or restrict processing, and withdraw consent (for cloning/marketing) at any time. To exercise rights, contact us at privacy@yourdomain.com. We may verify your identity before responding.

10. Children

Our services are not directed to children under the age of 13 (or applicable local age). We do not knowingly collect personal information from children.

11. Updates to This Policy

We may update this Policy from time to time. Material changes will be posted on this page with an updated effective date.

12. Contact

Questions or requests?

This Policy is provided for general informational purposes and does not constitute legal advice. You should consult with counsel to tailor these terms to your specific operations and jurisdiction.